Sales Policy

Effective Date: 24th December 2024

Thank you for choosing to shop with Glospot. Our mission is to provide high-quality products and exceptional customer service. To ensure a smooth and secure shopping experience, we have developed the following Sales Policy. By making a purchase on our website, you agree to abide by the terms and conditions outlined in this policy.

1. Product Availability

We make every effort to ensure that the products listed on our website are available for purchase. However, due to fluctuations in stock and inventory, there may be instances when a product is temporarily out of stock or discontinued. In such cases:

  • If an item becomes unavailable after you place an order, we will notify you via email and offer a refund, exchange, or the option to wait for restock (if applicable).
  • We reserve the right to limit quantities of certain products per customer to ensure fairness and availability for all customers.

2. Pricing

We strive to provide competitive prices for all our products. However, prices are subject to change without notice. The final price at checkout will reflect the current pricing, including any applicable discounts, taxes, and shipping fees.

  • Currency: All prices are displayed in USD (U.S. Dollar). If you are shopping from outside the United States, currency conversion may apply during checkout, depending on your payment method.
  • Sales Tax: Sales tax is applied to orders shipped within the United States in accordance with state and local laws. The applicable tax rate will be calculated at checkout based on your shipping address.
  • Promotions and Discounts: Promotional discounts or coupon codes cannot be applied to previous orders and are only valid during the promotion period.

3. Order Processing

Once you place an order, we will send you an order confirmation email containing the details of your purchase. Please ensure that your contact information is correct to avoid any issues with delivery.

  • Order Fulfillment: After your order is processed, it will be prepared for shipment. This typically takes 1-3 business days, but may vary depending on product availability and shipping method.
  • Shipping Methods: We offer a variety of shipping methods to suit your needs. The available options will be displayed at checkout, and the cost will depend on the size, weight, and destination of the package.
  • Order Status: You can track the status of your order using the tracking number provided in your shipment confirmation email. You can also view the status of your order by logging into your account on our website.

4. Payment Terms

We accept a variety of secure payment methods to ensure that your transactions are easy and safe. The following payment methods are accepted on our website:

  • Credit and Debit Cards: We accept major credit cards, including Visa, MasterCard, American Express, and Discover.

  • PayPal: You can choose to pay via PayPal during checkout.

  • Gift Cards: We accept gift cards issued by Glospot.

  • Other Payment Methods: Additional payment methods may be available, depending on the region or promotion.

  • Security: We use secure payment gateways and SSL encryption to ensure that your payment information is protected during the checkout process.

  • Authorization: Your payment will be authorized and charged at the time of order submission. In the case of issues with payment authorization, we will notify you immediately and give you the opportunity to resolve the issue.

5. Shipping & Delivery

We aim to deliver your order in a timely manner. However, delivery times can vary depending on factors such as location, shipping method, and third-party carriers. Please review the following shipping details:

  • Domestic Shipping: We ship to all 50 states within the United States. Delivery times vary by location and shipping method.
  • International Shipping: We also offer international shipping to select countries. Shipping charges, duties, and taxes for international orders will be calculated at checkout and are the responsibility of the customer.
  • Shipping Costs: Shipping costs are calculated based on the size, weight, and destination of your order. You will be able to view the shipping charges during checkout before confirming your order.
  • Shipping Delays: While we strive to meet delivery estimates, shipping times may be impacted by factors beyond our control, such as weather conditions, customs clearance, or carrier delays. We are not responsible for delays caused by third-party carriers.

6. Returns and Refunds

At Glospot, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy on most items. Please see our Refund and Returns Policy for more details on how to return items, request refunds, and exchange products.

  • Return Eligibility: Items must be in new, unused, and resalable condition with original packaging.
  • Refund Process: Once your returned item is received, we will process your refund to the original payment method. Please note that shipping charges are non-refundable, and you may be responsible for return shipping costs.

7. Order Cancellations

We understand that circumstances may change, and you may need to cancel your order. You can request an order cancellation within 24 hours of placing your order, provided the item has not yet been processed or shipped. After this time, it may no longer be possible to cancel the order, but you can still initiate a return once the item is received.

To request a cancellation, please contact our customer support team as soon as possible at info@glospot.site.

8. Customer Support

If you have any questions or concerns about your order, product availability, or our sales policies, our customer support team is here to assist you. You can reach us through the following channels:

  • Email: info@glospot.site
  • Phone: (928) 202-3805
  • Street Address: 5055 E Somerset Dr, Cornville, Arizona (AZ), 86325

9. Warranty and Product Guarantees

We are committed to offering high-quality products, and we stand behind the items we sell. If you receive a defective or damaged item, please contact us immediately at info@glospot.site to arrange for a replacement or refund. Product warranties may vary based on the manufacturer and the type of product, and we encourage you to review the warranty information provided with your purchase.

10. Limitation of Liability

While we strive to ensure the accuracy and quality of our products and services, Glospot is not liable for any damages arising from the use of our products, including any direct, indirect, incidental, or consequential damages. This includes but is not limited to issues arising from product defects, delivery delays, or unauthorized use of our website.

11. Changes to This Sales Policy

We reserve the right to update, modify, or change our Sales Policy at any time. If we make any changes, we will update the effective date at the top of this page. By continuing to use our website or make purchases, you agree to the updated terms.